Our team
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Our team

The BeltBags team handles every part of the process from first sketch to final dispatch, with practical support for customers in Cape Town and across South Africa. Based in Woodstock, we help with style choices, care advice, sizing and delivery so you get the right bag for the way you carry.

Luyanda Mbeki

Managing Director

Anika van Wyk

Design Lead

Siyabonga Dlamini

Production Manager

Megan Jacobs

Customer Care Lead

Tebogo Molefe

Sales Coordinator

Aphiwe Ndlovu

Dispatch Supervisor

A small Woodstock team with hands on know-how

BeltBags is run from Woodstock, Cape Town, where the team works with leather and canvas every day and keeps a close eye on fit, finish and function. Since 2012, the focus has stayed on belt bags that work for festivals, travel, daily errands and the kind of carry you want when you are on the move in Joburg traffic or heading out in Durban heat.

Because we are a compact team, queries do not get lost in layers of handover. The same people who help with design choices also understand care, delivery and returns, which makes the advice more practical for customers in Cape Town, Stellenbosch, Somerset West and further afield.

Luyanda Mbeki leads the business direction

Luyanda Mbeki is the Managing Director and keeps the business pointed at what matters most: good product, sensible pricing and reliable service. He works closely with the full team to make sure each range suits South African conditions, from coastal humidity in Gqeberha to the dry heat and dust that can come with inland travel.

His day often includes checking production priorities, planning stock movement and looking at what customers are asking for most. If a style needs a different strap feel, a better zip pull or a clearer size explanation, Luyanda makes sure it is discussed and actioned.

Design choices shaped by Anika van Wyk

Anika van Wyk leads design and is the person behind the look and feel of the range. She balances colour, shape and practical wear so the bags sit well at a music weekend, at an airport, or over a T shirt and jeans on a normal Tuesday. Her work keeps the range current without losing the simple utility people expect from a belt bag.

She also pays attention to fabric behaviour, hardware placement and how the bag carries when filled with the everyday bits people actually take out with them. That includes phone, cards, keys, lip balm and the extras that seem small until you need them quickly.

Production managed with care by Siyabonga Dlamini

Siyabonga Dlamini runs production and keeps the making side steady. He checks stitching, lining, strap attachment and finishing, and he knows how leather and canvas behave differently when cut, assembled and worn. In a city where power interruptions and changing schedules can affect a workday, he keeps planning practical and the workflow moving.

His attention to detail helps reduce avoidable faults and gives the team a clear point of reference for quality checks before an order leaves Woodstock.

  • Stitching and seam checks before packing
  • Hardware and zip inspection
  • Finish review for leather and canvas pieces
  • Production timing for standard and bulk orders

Megan Jacobs keeps customer care clear and calm

Megan Jacobs leads customer care and is often the first person to help when someone needs advice on style, care or an order update. She handles questions with a steady approach, whether the request is for leather care support, canvas care support or help choosing a bag for a gift. Her focus is on making the process easier for customers who want a quick answer and no fuss.

She also assists with returns guidance, exchange assistance and delivery options help, making sure customers know what to expect and what information is needed at each step.

Sales and dispatch keep orders moving

Tebogo Molefe coordinates sales, while Aphiwe Ndlovu oversees dispatch, and together they keep orders moving from enquiry to delivery. Tebogo works on bulk order help, order tracking help and gift order support, making sure the right details are captured before anything is packed. Aphiwe then manages the final stage, checking parcels, labels and delivery handover so orders reach customers in Cape Town, Johannesburg, Durban, Pretoria and Gqeberha.

They work closely with the rest of the team when customers need a specific delivery option or a time sensitive order for travel or an event. That coordination matters when people are ordering for a birthday, a festival trip or a last minute weekend away.

  • Bulk order coordination for teams, events and gifts
  • Order tracking support from packing to dispatch
  • Delivery option guidance for major South African cities
  • Gift wrapping and special instruction handling where needed

How the team helps you choose and care for your bag

The full team supports customers with the practical parts of ownership, not only the sale. If you are unsure about strap length, need help choosing between leather and canvas, or want advice on keeping a bag in good shape in coastal weather, someone here can point you in the right direction. That same support applies whether you are ordering from Woodstock or from another province.

Common help we provide includes style selection help, strap fit advice, zip check service and stitching assessment, along with care tips for both materials. It is simple support, but it saves time and helps people buy with confidence.

Questions we get asked

Where is the BeltBags team based?

The team is based in Woodstock, Cape Town, and supports customers across South Africa from there.

Can the team help me choose the right bag?

Yes. We help with style selection, strap fit advice and material choice so you can pick a bag that suits how you carry.

Do you help with orders after purchase?

Yes. The team assists with order tracking, delivery options, returns guidance and exchange assistance when needed.

Planning something? Send the team a message.

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